At 25 Forty Co. (dba Beauty Guide Pro), we strive to provide a seamless experience for all of our customers. Below is our fulfillment policy for digital services and subscriptions purchased through our website.
Digital Delivery: Upon successful payment, your subscription or digital service will be activated immediately, and you will receive access to your purchased product or service through your account dashboard or via email.Subscription Access: If your purchase is for a subscription-based service, access to the service will begin as soon as your payment is processed, and you will be billed on a recurring basis (monthly, annually, or as agreed upon) based on your subscription plan.
Instant Access: Most of our services are delivered digitally and made available instantly upon payment confirmation. Depending on the product, access may be granted through a user account or via email with necessary instructions. No Physical Shipping: As our products are digital in nature, there is no physical shipping involved.
Subscription Cancellations: You can cancel your subscription at any time through your account settings or by contacting our customer support team at orders@gobgpro.com. Please note that cancellations will take effect at the end of your current billing cycle, and no prorated refunds will be issued for the remaining time in the current cycle.
Refunds: If you encounter any issues with your product or service that are not resolved through our customer support team, you may request a refund within 30 days of purchase. Refund requests will be evaluated on a case-by-case basis in accordance with our refund policy.
If you have any questions regarding your purchase, delivery, or need assistance, our customer support team is available at orders@gobgpro.com or 620-462-4776 during business hours. We are committed to resolving any issues as quickly as possible.
By making a purchase on our website, you authorize us to charge the payment method provided for the agreed subscription amount. You are responsible for maintaining accurate billing information in your account profile. If payment fails due to expired or incorrect billing information, we may suspend or terminate your access to the service until payment is successfully processed